Agenda

In 2021, The BSS Forum will be held online with 15 separate webinar sessions. Comprehensive knowledge will be presented in 45-minute and 60-minute sessions, some of which will include individual lectures, and some discussion panels.
  • HR
  • Biznes
  • LOCATIONS
    &OFFICES
10:00-10:15
Official opening of The BSS Forum
    Wiktor Doktór
    • Wiktor Doktór
    • CEO, Pro Progressio, Poland
10:15-11:00
How to maintain employee loyalty
    Zyta Machnicka
    • Zyta Machnicka
    • CEO, Lightness, Poland
11:00-11:15
Coffee break
11:15-12:00
Personal Development
    Greg Albrecht
    • Greg Albrecht
    • Founder, Albrecht&Partners, Poland
    Magdalena Kopenhagen
    • Magdalena Kopenhagen
    • CEO, Kopenhagen Academy, Germany
    Wojciech Strózik
    • Wojciech Strózik
    • Founder, Learn2Lead, Poland
12:00-12:15
Coffee break
12:15-13:00
The future of IT and IT Contracting
    Amani Rabei
    • Amani Rabei
    • Vice President, IT Industry Development Agency, Egypt
    Andreas Flodström
    • Andreas Flodström
    • Founder, Beetroot, Sweden
    Constantine Vasuk
    • Constantine Vasuk
    • Executive Director, IT Ukraine Association, Ukraine
    Mikołaj Makowski
    • Mikołaj Makowski
    • VP, Outsourcing Director, Devire, Poland
13:00-14:00
Lunch
14:00-14:45
How do you do it? HR debate on incentive programs
    Klaudia Martelus
    • Klaudia Martelus
    • HR Manager (Poland, Russia, Ukraine, Lithuania), Tate & Lyle Global Shared Services
14:45-15:00
Coffee break
15:00-16:00
Changes in employment law ‒ remote working and ending up with ‘junk’ contracts.
    Michał Lisawa
    • Michał Lisawa
    • Counsel | Co-Head of Employment, Baker McKenzie, Poland
16:00-16:20
Summary of The BSS Forum
    Wiktor Doktór
    • Wiktor Doktór
    • CEO, Pro Progressio, Poland
19:00-19:30
Outsourcing Stars Gala - opening the door
19:30-21:00
Outsourcing Stars Gala - offical ceremony
21:00-24:00
Outsourcing Stars Gala - business networking
10:00-10:15
Official opening of The BSS Forum
    Wiktor Doktór
    • Wiktor Doktór
    • CEO, Pro Progressio, Poland
10:15-11:00
Hybrid Sales
    Wojciech Herra
    • Wojciech Herra
    • Keynote & Motivational Speaker, Wojciech Herra, Poland
11:00-11:15
Coffee break
11:15-12:00
New order - changes affecting business and employees
    dr Maciej Chakowski
    • dr Maciej Chakowski
    • Managing Partner, C&C Chakowski & Ciszek sp.j., Poland
    Grzegorz Szysz
    • Grzegorz Szysz
    • Partner, Tax Advisor, Grant Thornton, Poland
    Małgorzata Samborska
    • Małgorzata Samborska
    • Partner, Tax Advisor, Grant Thornton, Poland
    Monika Smulewicz
    • Monika Smulewicz
    • Partner, Managing Director, Grant Thornton, Poland
12:00-12:15
Coffee break
12:15-13:00
Business case - HSBC European Service Centre
    Bartosz Brak
    • Bartosz Brak
    • COO Europe Operations, HSBC Service Delivery (Polska), Poland
    Ewa Baranowska
    • Ewa Baranowska
    • Head of Wholesale IT Poland, HSBC Service Delivery (Polska), Poland
    Philippe J De Brouwer
    • Philippe J De Brouwer
    • Head of Model Risk Management Poland & Head of Diversity and Inclusion Poland, HSBC Service Delivery (Polska), Poland
13:00-14:00
Lunch
14:00-14:45
Top Market GAME CHANGERS - debate on the development of GBS centers
    Marcin Janiszewski
    • Marcin Janiszewski
    • Vice President, Elekta Business Services, Poland
    Michał Bielawski
    • Michał Bielawski
    • Managing Partner/Group CFO, Adaptive Solutions & Advisory Group, Poland
14:45-15:00
Coffee break
15:00-16:00
Nearshoring vs. Offshoring from USA. Pros. vs Cons., Opportunities vs. Threats
    Jason Heil
    • Jason Heil
    • Managing Partner, Redial BPO, USA
    Mauricio A. Velásquez
    • Mauricio A. Velásquez
    • Managing Director, Velasquez & Company, Colombia
    Peter Ryan
    • Peter Ryan
    • Principal, Ryan Strategic Advisory, Canada
    Rod Jones
    • Rod Jones
    • Business Owner, Rod Jones Consulting (Pty)Ltd, South Africa
16:00-16:20
Summary of The BSS Forum
    Wiktor Doktór
    • Wiktor Doktór
    • CEO, Pro Progressio, Poland
19:00-19:30
Outsourcing Stars Gala - opening the door
19:30-21:00
Outsourcing Stars Gala - offical ceremony
21:00-24:00
Outsourcing Stars Gala - business networking
10:00-10:15
Official opening of The BSS Forum
    Wiktor Doktór
    • Wiktor Doktór
    • CEO, Pro Progressio, Poland
10:15-11:00
Best CEE cities for BSS investments
    Szymon Kogut
    • Szymon Kogut
    • Senior Manager, PwC, Poland
11:00-11:15
Coffee break
11:15-12:00
Offices, Flex Offices, Coworking
    Grzegorz Kmieciński
    • Grzegorz Kmieciński
    • Director, Corees, Poland
    Katarzyna Augustyn
    • Katarzyna Augustyn
    • Chief Marketing Officer, Chllispaces, Poland
    Krzysztof Misiak
    • Krzysztof Misiak
    • Executive Partner, Head of Poland, Cushman&Wakefield, Poland
    Piotr Boulangé
    • Piotr Boulangé
    • CEO, Multicowork, Poland
12:00-12:15
Coffee break
12:15-13:00
Mixed-use buildings - more than offices
    Anna Celichowska
    • Anna Celichowska
    • Board Member, Virako, Poland
    Dariusz Domański
    • Dariusz Domański
    • Partner, WHITE STAR REAL ESTATE, Poland
    Sławomir Gajewski
    • Sławomir Gajewski
    • President, Torus, Poland
    Tomasz Czuba
    • Tomasz Czuba
    • Board Member, Executive Director, Head of Office Agency & Tenant Representation, JLL, Poland
13:00-14:00
Lunch
14:00-14:45
How do you do it? Debate of cities about building an investment offer
    Adam Pustelnik
    • Adam Pustelnik
    • Vice President, City of Łódź, Poland
    Andrew Wrobel
    • Andrew Wrobel
    • Founding Partner, Emerging Europe, UK
    Katarzyna Sobocińska
    • Katarzyna Sobocińska
    • Deputy Director, City of Poznań, Poland
    Marcin Grzegory
    • Marcin Grzegory
    • Deputy Director/Investor’s Spokesperson, Invest in Pomerania, Poland
14:45-15:00
Coffee break
15:00-16:00
If not in Poland, then where. Business conditions in various markets
    Cristina Stamboli
    • Cristina Stamboli
    • Counsel, Senior Associate, Noerr, Romania
    Dr. Akos Mates-Lanyi
    • Dr. Akos Mates-Lanyi
    • Counsel, Certified Specialist in capital markets and banking law, Noerr, Hungary
    Radim Kotlaba
    • Radim Kotlaba
    • Counsel, Senior Associate, Noerr, Czech Republik
16:00-16:20
Summary of The BSS Forum
    Wiktor Doktór
    • Wiktor Doktór
    • CEO, Pro Progressio, Poland
19:00-19:30
Outsourcing Stars Gala - opening the door
19:30-21:00
Outsourcing Stars Gala - offical ceremony
21:00-24:00
Outsourcing Stars Gala - business networking
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