Wiktor Doktór
CEO | Pro Progressio



An expert in the sector of modern business services. On a daily basis, Wiktor deals with market research in the BSS area, runs the Pro Progressio Club associating companies providing modern business services, co-creates the FOCUS ON Business media and records to business podcasts “BSS bez tajemnic” and “Good Morning BSS World”. Wiktor works closely with the most important organizations and institutions developing the BSS sector in the world, which are GSA UK, IAOP, Deutscher Outsourcing Verband, Enterprise Georgia, InvestLithuania, Lviv IT Cluster, IT Ukraine Association and others. Since 2013, he has been running Outsourcing Stars Galas - the most spectacular events of the BSS sector in Europe.

Monika Smulewicz
Partner, Managing Director | Grant Thornton



Partner, managing director of HR, payroll and accounting outsourcing at Grant Thornton. Founder of the HR na szpilkach community and the Academy of HR and Payroll Championship and Human Resources Management - almost 10,000 people from all over Poland have been successfully trained in the project.

Expert, practitioner, and above all, passionate about labor law. Professionally, for over 20 years, a "business sparring partner". She supports entrepreneurs in the HR and payroll area, solving problems faced by dynamically developing organizations. For many years, in training rooms, she has been educating employees and managers in the area of labor law and salary calculation, as well as how to effectively and legally manage human capital in organizations.

Peter Ryan
Principal | Ryan Strategic Advisory



Peter Ryan is recognized as one of the world’s leading experts in customer experience (CX) and business process outsourcing (BPO).Throughout his career, Peter has advised CX outsourcers, contact center clients, national governments, and industry associations on strategic matters like vertical market penetration, service delivery, best practices in technology deployment, and offshore positioning. As a much sough-after speaker, Peter has headlined multiple events around the world. He has also appeared frequently in the media, where he’s shared his unique insights into BPO and CX. Peter has a degree in Political Studies from the University of Saskatchewan and an MBA from Dalhousie University. He is headquartered in Montreal, Québec, Canada.

Marcin Grzegory
Deputy Director/Investor’s Spokesperson | Invest in Pomerania



An expert in the field of foreign direct investment and international business relations. Since 2011, he has been involved in the development of the Modern Business Services sector. An enthusiast of improving the education system and adapting it to the requirements of the evolving labor market as well as building conscious career paths and development for young people. An avid lecturer in his spare time. Fan of unconventional solutions. Aspiring to be the inspirer.

Michał Lisawa
Counsel | Co-Head of Employment | Baker McKenzie



Michał Lisawa is an attorney at law specializing in HR law and the co-head of the Employment Practice at Baker McKenzie Poland. He has extensive experience in matters related to hiring staff, employee restructuring, HR policies, temporary work and labour disputes. He also specializes in relations with trade unions and HR matters in transactions and reorganizations of companies. Michał has been recommended as Rising Star by the leading legal ranking Legal 500 in the category of Employment.

Greg Albrecht
Founder | Albrecht&Partners



Founder of Albrecht&Partners - advises management boards and conducts executive coaching and mentoring. Co-founder and business angel at NxtGen Angels. He publishes the leading business podcast "Greg Albrecht Podcast" and the Business Unlimited Newsletter for thousands of leaders from Poland and abroad. Author of the online development program "Effective leader in 7 steps".

Katarzyna Piotrowska
Country Manager | CPL Poland



Katarzyna has been working in the HR industry for 18 years. She has completed numerous recruitment processes, including senior and management positions, as well as management development initiatives. Currently, as Country Manager of Cpl Poland, she uses her knowledge and counselling skills in the labour market field to support both current clients and new investors on the Polish market. She defines the strategic direction of Cpl's services in Poland, overseeing the quality of the services provided, as well as leading international recruitment projects within the Group. For the last 5 years she has been working on the development of services such as permanent recruitment, RPO, IT contracting and temporary work, while supporting clients in the implementation of their recruitment strategy.

Krzysztof Misiak
Head | Cushman & Wakefield Poland



Krzysztof Misiak has worked for global real estate services firm Cushman & Wakefield for more than 15 years. He was appointed Head of Regional Cities in the Office Agency team in 2012 and successfully launched the Cushman & Wakefield brand in Poland’s core regional markets. In 2018, he became Head of the Office Agency. In April 2020, he took on the role of Head of Cushman & Wakefield Poland. One of the best-known professionals in the Polish commercial real estate market, Krzysztof has acted on close to 400 leases for more than 700,000 sq m. Despite market challenges during the pandemic, his strategic decisions helped to maintain and improve business profitability. With his energy and innovative management approach, he inspires not only clients and partners, but also his employees whom he treats as equals irrespective of their position within the organisation. He takes other people’s opinions seriously, but he has a clear vision of the future he would like to materialize shortly to bring a brand new quality to the Polish commercial property market.

Sebastian Osuch
Corporate Partnership Manager | Nowy Styl



Nearly 13 years in Nowy Styl. As a Project Manager, he coordinated and supported the largest sales projects in Poland. In the following years, he was responsible for sales, mainly in southern Poland. For over 7 years he has been coordinating the company's strategy for the specialized BSS market. For the last 5 years he was responsible for contract sales as Director of Regional Cities. In January 2023, he took the position of Corporate Partnership Manager, being responsible for business development in contract sales structures and the development of corporate partnerships. He is responsible for building strategies in new sales areas as part of e.g. hospitality, sports and e-sports, BSS and real estate.

Cezary Maciołek
President of Management Board | Grupa Progres



Since 2006 he has been associated with the HR industry. President of management board of Grupa Progres. Originator of the "Set the course for HR" - human recourses management themed meetings, which integrating business, science and local government authorities. Involved in key HR projects- member of teams influencing legislation in Poland and designing labor market regulations. He analyzes the world of recruitment and economy, shares his knowledge during conferences, debates and in trade newspapers and specialist periodicals. Recognized as the Manager of the Year 2019 by the Pro Progressio.

Adam Wąsik
Founder | Pracownia EB



The founder and co-owner of the employer branding agency PracowniaEB. Employer branding and labor market expert, media specialist. Head of sales and managing director with over 15 years of experience, associated for years, incl. with Gazeta Wyborcza, Gazeta.pl and Goldenline. He has been dealing with the recruitment market and employer branding for almost 10 years. He specializes in building and strategic management of the employer's brand. His agency creates communication strategies for many employers operating in Poland, from small organizations to companies occupying leading positions in terms of the number of employees.

Adam Pustelnik
the First Deputy Mayor of the City of Łódź | City of Łódź



He graduated from the University of Łódź (Master of Law, International Relations), the European Academy of Diplomacy and the University of Oxford.

As the Director of the Investor Service and International Relations Bureau in 2015-2019, he developed actively the cooperation with investors in Łódź, the third largest city in Poland. He worked among others in close cooperation with Indian business and played a key role in facilitation of economic relations between Indian and Polish business.

After a brief stint in the private sector (Associate Director in Savills Poland, a leading real estate company), he returned to the public sector in September 2020, as the Deputy Mayor of the City of Łódź. His responsibilities cover in particular such areas as urban planning and architectural and construction administration as well as economic development and international relations.

Barry Winkless
Chief Strategy Officer CPL Group & Head of the Future of Work Institute | CPL



Barry Winkless is an Author, Thinker, Speaker & Doer. As Head of the Future of Work Institute and Chief Strategy Officer at CPL Group, he majors in the disciplines of creative leadership, strategic change and employee experience, with a particular focus on how society is changing and what that means to the world of work. Over the past 25 years, he has worked globally with some of the world’s most respected organisations and has executed significant real-world projects across Ireland, Europe and the USA. Recently named as one of the world’s Top 50 Future of Work influencers by Onalytica Barry believes that the future of work offers a true collaborative advantage for those who truly embrace it.

Krzysztof Herdzik
Independent GBS Executive Advisor



As a GBS Executive Advisor with 20+ years of experience, I've seen the industry evolve and constantly question its impact on businesses and their employees. I specialize in designing and executing effective GBS strategies, but it's not just about maximizing efficiency. I take pride in my role as a Trusted Advisor, helping businesses unlock their full potential. I hold a degree from Harvard Business School and have helped companies like Universal Music, Avon, Expedia and Ricoh on their GBS journeys. Through innovation and dedication, I strive to empower businesses and improve employees’ lives.

Łukasz Olechnowicz
Business Development and Marketing Leader | Infopulse



Having started as CEO of Infopulse Poland, Łukasz Olechnowicz now works as CTO and Business Development and Marketing Leader. He has 10+ years of experience in developing and scaling IT companies in Poland. Before joining Infopulse, Łukasz was a top manager at several technology companies, developing and supporting customer accounts in the USA, Australia, and Western Europe. Back in 2015, Lukasz co-founded Software Development Academy, one of the leading programming institutions in Eastern Europe, which became the alma mater for 15,000+ IT professionals.

Michał Kasprzyk
Head of Global Services Regional Center | Alcon



Michał has 18 years of professional experience, holding various global and local positions in different parts of organization: Finance & Controlling, Global Business Services, Sales and IT. During his career he oversaw setting up global structures in the FP&A area, building up new SSC/GBS centers, optimization of finance and controlling processes. Michał has been associated with Alcon for over 3 years, where he is responsible for the ramp up and the development of multifunctional Alcon Global Services center in Warsaw. In private, he enjoys sport, especially running and basketball.

Monika Reszko
Business psychologist | Human CS Monika Reszko



Business psychologist, entrepreneur, podcaster, author of research, development programs for business and two books: Mindset szefa and Mindf*ck szefa. Co - founder of RemoteSchool.Net. Lecturer at the Social Sciences and Humanities University SWPS. She is said to ask questions that are sometimes difficult, but definitely worth answering.

Paweł Płocki
Head of SSC | TRUMPF



Started his career in 2007 in Avon Finance Shared Services Center in Warsaw, continuing in Global Shared Services of Oriflame where he was responsible for extension of services portfolio of an in-house SSC, simultaneously managing its Operations in Asia. Was a Global Process Owner for Procurement as well as entire Procure to Pay area. Experienced in building and design of new processes, improvements and automatizations as well as in implementation of global projects. Till the end of 2017 in a position of BPO Contract and Relationship Director in Oriflame, actively engaged in Finance and IT outsourcing project at all its stages. Currently the Head of European GBS of a German company TRUMPF – global leader in industry lasers technology. Since 2018 intensively developing the Center extending the services portfolio by transactional and non transactional activities. Focusing on new technologies and their potential utilization in the back office business and not only. Fascinated by AI, Web 3 and their influence over various processes in companies.

Rolana Rashwan
Manager | Consulting Services Egypt & Africa, Simon-Kucher



Rolana Rashwan is a multidisciplinary professional with 20 years of experience in consulting, sustainable development, and strategic marketing. Rolana is leading the delivery of consulting services for Egypt and Africa at Simon-Kucher Cairo office, helping organizations grow, create value, and penetrate new markets.
Prior to joining Simon-Kucher, Rolana has led the analyst relations and international marketing at the IT Industry Development Agency, the executive arm of the Egyptian Ministry of CIT. She has been influential in promoting the Egyptian IT and business services industry and positioning Egypt as a leading global offshoring hub.
Rolana holds an MSc in Sustainable Development from University of London and BSc in Electronics and Communication Engineering from Cairo University.

Mariusz Pietrzak
Head of SSC | PKP Energetyka CUW



Mariusz Pietrzak is a seasoned manager with over 20 years of experience in shared services and BPO.

He is a specialist in the management and optimization of financial and accounting processes and in the area of HR. Since 2018, he has been associated with the PKP Energetyka Capital Group controlled by the CVC Capital Partners fund. In the company, he manages the Shared Services Center providing financial and accounting services as well as HR and payroll services. In the company, he has implemented over 200 process automation solutions based on ERP, AI, RPA, VB and low-code tools.

Previously, he worked at Infosys, where he held various management positions. Recently, he worked as Operations Director, responsible for building operational teams and providing services for several foreign clients of the company. He also carried out tasks aimed at optimizing processes by implementing modern technological solutions and implemented lean management strategies to improve the quality of services provided. Previously, he also worked for Philips and DHL.

He is a graduate of the Faculty of Management at the University of Lodz. He also holds an Executive MBA from Towson University.

In the free time he loves reading or listening books, actively practices sports and is interested in new technologies.

Mariusz Kozłowski
Head of Global IT Land & Digital Solutions | DB Schenker



IT Director at Schenker Technology Center (Warsaw) Sp. z o.o., a technology company implementing IT solutions for the entire DB Schenker group. For many years associated with logistics, he gained business experience in land transport and contract logistics, where he implemented IT solutions optimizing internal processes of the company. He has always focused on solutions facilitating cooperation with customers, believing that it gives significant value when building a competitive advantage.

For the last 10 years, he has been managing distributed IT teams in Europe and implementing the company's strategy by consolidating and standardizing its IT processes. A fan of the Agile methodology (and Agile Manifesto), which he successfully implements in teams developing software, believing that the client or business expects quick changes that follow the rapidly changing environment.

Barbara Zając
Vice President People & Culture | Aptitude Software



For over 15 years, she has been integrating her passion for working with people with her professional life. She graduated from the Warsaw University of Social Sciences and Humanities and the Wrocław University of Economics. Her first professional challenge was to work in various HR positions at Whirlpool. As an experienced HR Manager in the manufacturing industry, she joined a major player in the IT BPO sector - IBM, where, as Senior HR Business Partner, she supported the management in Employee Experience activities. She then joined the BSS sector and AXA XL (formerly XL Catlin) as a diversity-promoting transformation leader and HR Director. She operated as an external expert in out-of-the-box HR projects. Currently, she is back in IT as VP People & Culture, globally responsible for the product technology area at Aptitude Software. Enthusiastic about 'human relations' and creating solutions for and with people. She is sincerely curious about the future and the flexibility of the labour market. Privately, a fulfilled mum, a practising yogini and a beginner fist fighter - in a fighting mood only in the ring.

Edyta Gałaszewska-Bogusz
Managing Director | Accenture Operations Poland



Edyta Gałaszewska-Bogusz is Managing Director for multi-client service delivery (30+ international clients) at Accenture Operations Delivery Organization in Poland (Warsaw, Kraków, Gdańsk). She is also a member of Operations Delivery Leadership Team in Europe sponsoring a major program across European locations and Inclusion & Diversity program in Poland. She has a significant track record in driving high performing delivery teams for leading international companies and building sustainable client relationships, especially in the CMT space. She has been actively involved into outsourced operations, change management and transformation for the Fortune 500 companies. On top of that Edyta gained hands-on experience in implementing company culture and people engagement programs for multidimensional teams.

Sebastian Drzewiecki
VP, Country Manager Poland | Softserve



Management strategist. For 20 years he has been managing teams and the development of large organizations in the field of new technologies. He developed companies from 240 to 2000 employees, and is currently the managing director at Softserve Polska, where he manages an organization of over 1500 people.

Sebastian is also an initiator and a committed member of projects related to building social capital. He is active in organizations supporting the development of young people and future leaders, such as Technology in a Skirt, Mentoring Walk, LeadersIN and ABSL. For his commitment and active support of the equality agenda, he was awarded the title of Male Champion of Change.

Paweł Łopatka
Senior Vice President, Strategic Portfolio Leader | Customertimes



Experienced Executive in global fintech markets. Former Board Member of PMI and ABSL in Poland. Mentor and coach for European startups. Worked with Optiva, Nokia, Siemens, BBC, and Softserve on projects for Fortune 500 customers.Graduated from the Opole University of Technology, Abertay University in Dundee, and doctoral studies in the field of Strategic Management from the University of Economics in Wroclaw. Successfully grew Softserve to over 1200 associates and 7 locations in Poland, with one successful acquisition under his belt.

Recognized as Manager of The Year in 2018 by Pro Progressio.

Mauricio Velásquez
Certified Outsourcing Professional, LATAM | Mauricio Velásquez Consulting



Mauricio is a Certified Outsourcing Professional expert in Strategy Definition and implementation of outsourcing processes. A result-driven professional with a unique combination of business, sales, and technical experience providing strategic systems solutions to global clients within different industries. His know-how in dealing with operational and strategic issues and understanding the client’s and service provider’s side allows Mauricio to benefit clients greatly. Mauricio brings more than 25+ years of professional experience in information technology (IT) and outsourcing services around Latin America. Mauricio holds a B.S. in Computer Science Engineering from Universidad EAFIT and a University Diploma in Management with an emphasis in Business from Universidad Pontificia Bolivariana UPB.

Piotr Pawłowski
Managing Partner | Level2 Ventures



Technical education and interest in the modern technology market allowed him to participate in the development of the Polish ICT market in the 1990s. W AB S.A. he was responsible for the organization of regional sales, in Comarch CDN he co-created the first Polish SaaS systems, in Energis Polska and GTS Poland he introduced modern telecommunications and data center services to the market.

In 2012-2021, he worked as a board member and sales director at Grupa 3S, with which he went from the regional operator Telco&DC to the nationwide leader of ICT solutions for business. Already as CEO, he successfully conducted the sale of the 3S Group, whose new owner was the mobile operator PLAY. After carrying out the process of integrating companies within the Play Group and 10 years of work in the 3S Group, he decided to enter Level2 and co-create with Adam Rudowski an innovative venture capital fund - Level2 Ventures, in which he is currently the Managing Partner.

Péter Kiss
International Business Development Advisor | KPMG



Péter serves Clients with KPMG for 21 years, now as member of the SSoA team of Poland. He supports international business development. Before Peter was Head of Global Delivery Centres, Global Head of Power and Utilities and Head of Energy in Scandinavia and CEE.

His first 12 years were with Arthur Andersen focusing on audit, financial advisory and Business Consulting services. Graduated as mechanical engineer, topped with ACCA, Warwick MBA and INSEAD leadership development programs.

Indu Badlani
CEO and Co-Founder | Staffing Expert



Collaborates with businesses across various industries and tailor-fit outsourcing solutions based on their needs. Her nearly 10 years of IT-BPM experience enables her to share insights on finding the best Filipino talent, developing a thriving workplace environment remotely, and more. This helps Staffing Expert provide companies with a holistic and innovative support system unlike any other.

Concurrently, Indu is the Vice President for Public Relations and Communications of the Federation of Indian Chambers of Commerce (Phil) Inc. Also an active member of I-WE (Indian Women Entrepreneurs), she co-founded the annual Tech2Transform initiative in January 2022 to mentor, empower and grow women-owned MSMEs amidst the continuing global recession. This was inspired by Digital India’s vision of digitally empowering society and the knowledge economy, and is now underway for its second run in January 2023. Prior to its acquisition, Indu also co-founded ProjectSpace, a company that helps SMEs outside the Philippines use technology to enable their growth.

Indu has also had some remarkable milestones in her career, including representing the Philippines in various government-led trade missions for country collaboration and serving as a keynote speaker at international outsourcing conferences. She was selected as one of the Top 10 Indian Business Leaders in the Philippines 2021 by CEO Insights.

Outside of work, Indu is into fitness and values balance between her personal and professional growth, experience and learning, and essentially between work and life. She earned her International Baccalaureate Diploma in the Philippines and furthered her studies in the UK. She has a Bachelor’s Degree in Business Management from the University of Birmingham, and a Master’s Degree in International Marketing from the European Business School in London.

Joanna Porębska-Matysiak
Vice President, CSO | SAIO



Joanna has over 20 years of professional experience, which she gained by performing various roles in the areas of sales of banking services, mainly transactional banking. During her career, she worked with international financial groups in Poland and around the world. She also dealt with cooperation in the field of providing banking solutions optimizing financial processes in SSC/GBS and led projects in the area of innovation. For over 2 years, Joanna has been involved in the commercialization of the SAIO business process automation platform developed at ING, where she is responsible for building relationships with clients and implementation partners.

Konstantin Vasyuk
Executive Director | IT Ukraine Association



Since April 2019, Konstantin has been the Executive Director of the IT Ukraine Association, the largest association of the Tech industry in Ukraine, and so has been acting as a major character in forming the Ukrainian IT industry.

Prior to heading to the Association, Konstantin was working in various sectors of Ukrainian IT holding leading positions, including over 5 years as the Head of the European Business Association IT committee.

As an advocate and spokesperson of the Ukrainian IT sector, his activities focus on growing the ‘Tech industry-government’ relations and boosting Ukrainian IT export.

Damian Wróblewski
Founder, Cybersecurity Expert | Security Masters



Founder and owner of a company providing services for companies in Poland and abroad in the field of cybersecurity as well as managing and securing Microsoft 365 environments.

Cybersecurity expert with 15 years of experience, working with clients and partners in the field of Microsoft 365 & cybersecurity. He worked in the Polish branch of Microsoft, and then in the international branch of Microsoft in Ireland (HQ-EMEA). Author of the courses: https://bezpiecznypolakwsieci.pl and https://skutecznytrener365.pl

Over 35,000 people and over 100 organizations around the world have benefited from his trainings so far. Certified Microsoft Trainer. He supports corporations and enterprises in adapting the security of cloud solutions. In particular, he focuses on the implementation of "Solution Assessment - Cyber Security", which aims to help companies check their current security situation in their organizations.

In the last 3 years, as the expert has appeared in over 100 television programs, radio and press, where he got the results of over 50 million unique views in total.

Małgorzata Parzych
Senior Personnel Administration & Legalization Specialist | Grafton Recruitment



At Grafton Recruitment, Małgorzata deals with the area of personnel management and legalization of employment of foreigners.

She has been involved in HR in its broadest sense for over 15 years. She is an expert in labour law, human resources, payroll solutions and HR process optimisation. Her professional experience also includes supervising the implementation of ERP systems, legalization of employment of foreigners, preparation and implementation of development and training programs.

Małgorzata graduated from accounting and finance at University of Warsaw and from postgraduate studies in labour law at Kozminski University.

Piotr Jarosz
Director | KPMG



Piotr is a Director in Shared Service and Outsourcing Advisory team in KPMG, located in Kraków, Poland. He has more than 15 years of experience in consulting in SSC/BPO area, focusing mostly on Finance & Accounting, Procurement and Customer Service processes. He worked as a program head on multiple international GBS initiatives, responsible for centralization of more than 5000 FTEs worldwide. Piotr has wide experience in end-to-end Shared Service Center projects. Starting from defining strategy, performing feasibility studies, through design and planning, till making the center fully operational.

Jacek Kuliński
Assistant Manager in Shared Service and Outsourcing Advisory | KPMG



Jacek is an Assistant Manager in Shared Service and Outsourcing Advisory team in KPMG located in Warsaw. Jacek gained his professional experience in international companies in SSC/GBS sector in Finance & Accounting, Data Analysis and Reporting. He has many years of experience in consulting in SSC/GBS area, supporting organizations through every phase of the transformation journey: starting from building strategy, through designing SSC and performing feasibility studies, to process migration, transformation and optimization till making developed and matured SSC/GBS. He worked on multiple international projects, focusing on Finance, Project Management and Change Management.

Anna Daszczyńska
Head of HR | ING Hubs Poland



Anna is MT member & HR Director at ING Hubs Poland, located in Katowice and Warsaw – one of the global hubs with more than 3 thousand employees, providing technology, data and risk services for ING units all over the world, supporting ING with digital transformation.

Anna has more than 20 years of experience in business within Finance and HR managerial and executive roles in international companies from various sectors. Last 10 years she served PepsiCo as Talent Management Director for Central Europe and earlier as HR Director for Poland. She is passionate about talent development, coaching, mentoring as well as building engaging and inclusive workplace culture.

Kamil Szmitowicz
Business Development Manager | Steelcase



At Steelcase, Kamil Szmitowicz is responsible for cooperation with the BPO/SSC sector. He has more than 20 years' experience in selling services and professional and comprehensive solutions.
While working at Hilti, he gained experience in introducing sales strategies to construction equipment rental companies such as Ramirent, Kiloutou and Boels. The last 3 years he has been involved in building and developing awareness of the Belgian lighting brand Modular among architects in the CEE region.
His passion is participating in marathons and half marathons, which transfers into business because he highly values building long-term business relationships based on partnerships rather than 'here and now' sales.

Wojciech Karpiński
Center Director | Amway GBS



Wojciech leads Krakow Center of Amway GBS servicing Europe, Russia and Americas. This multifunctional business center has doubled their talent pool in recent years up to 570 and delivers broad variety of services: Finance, Analytics and Planning, Marketing Communications and Digital, IT, Customer Service, Hire-2-Retire. Previous 10 years Wojciech served Infosys BPO pursuing leadership experience in finance and procurement operations, customer relations, and business development. Most recently as Global Operations Head across 6 global locations for largest manufacturing client. Relentless LEAN promoter and passionate change leader.

Joanna Blumert
Associate, Head of Occupier Services Warsaw Office Agency | Cushman & Wakefield



Joanna Blumert has more than 17 years’ experience in real estate, including 15 years spent at Cushman & Wakefield. Ever since she joined Cushman & Wakefield she has specialized in tenant representation. She is currently Head of Occupier Services with responsibility for key office projects. Joanna also has a strong track record of representing owners of office projects, which gives her a better understanding of landlords’ transactional perspective. Her legal education, in-depth market expertise and commercial real estate experience are valued by the most demanding clients. Joanna is also a mentor for many young talents in the real estate sector.

Radosław Jankie
Partner, Shared Services & Outsourcing Advisory | KPMG



Radosław has over 15 years of experience in SSC/BPO area, focusing on Finance & Accounting, General Administration services, Human Resources Management and Customer Service Management. He is leading transformation projects engaged in SSC/BPO operating models design, implementation and optimization for the leading global companies and Polish organizations.

dr Piotr Wiśniewski
CEO | DBR77



Doctor of management sciences, manager with many years of experience, author, speaker consultant. Managing director with over ten years of experience in managing international companies. Creator of the management model according to the concept of Hyperreality.

A graduate of Harvard Business School. In 2009, he defended his PhD in management sciences at the Poznań University of Economics and Business.

As the CEO and founder since 2020, Piotr has been developing DBR77.com, a platform that offers comprehensive digital transformation for manufacturing companies. With the slogan "All-in-one platform for the best digitalization of your Factory," DBR77 prepares a plan for the digital transformation of a plant, implements data collection and management systems, launches a digital twin, and robotizes physical processes. DBR77 is the world's first technological company of its kind where you can measure, optimize, and robotize production processes in one solution.

Since 2016, he has been developing the DBR77 group of companies that optimize processes in manufacturing and service organizations, as well as robotizing production in Europe and Asia. He is the creator of the management model according to the concept of Hyperreality and Digital Pathfinder.

Markus Kempkes
Head of Central and Eastern Europe | ServiceNow



Markus Kempkes is Head of Central and Eastern Europe at ServiceNow and is responsible for the company’s business expansion in the region. Previously, Markus led the Customer Outcomes organization in Central Europe at ServiceNow including Professional Services, Customer Success and other services that accompany our customers in the long term in ensuring business success on and with the ServiceNow platform. Markus Kempkes has over 25 years of experience in the software industry - as a consultant, in various leadership roles at KPMG, Microsoft and Sapient, and as founder of several technology companies.

Paweł Świątek
Chief Partnership Officer & Co-founder | Alphamoon



Serial entrepreneur, researcher and academic. He is the Chief Partnership Officer & Co-founder at Alphamoon where he is currently responsible for building channel partnership strategy for Alphamoon Workspace - an AI-based platform which helps companies to automate their document processing and extract valuable document data. In the past he had also co-founded a number of technology startups that effectively used AI to build competitive advantage. Behind him, 15 years of research work focused on applications of AI & ICT in the industry and economy. Author of over 100 scientific publications in this area.

In 2009 he received PhD in computer science from Wroclaw University of Science and Technology where he founded the first AI/ICT research laboratory – SANTOS Lab – which he has been running for over a decade. Experienced R&D project manager working at the intersection of science and business, commercializing R&D projects with a total value exceeding 40M EUR. In 2018 he was an advisor to the Polish Ministry of Digitization in the course of preparing the National AI development strategy.

Andrzej Nowak
CEO | Flexee



Has over 12 years of experience in the Private Equity, Venture Capital and corporate finance sectors. President and founder of Flexee - an innovative startup providing a financial benefit "Remuneration on request", which is factoring employees' salaries.

A graduate of the Faculty of Applied Mathematics at the AGH University of Science and Technology in Krakow, where he completed his master's studies in Mathematics, specializing in Finance and Insurance.

He holds an investment advisor license (no. 406) and a securities broker license (no. 2309). CFA Level III candidate.

Kasia Gryzło
CEO | HearMe & Emplomind



She believes in a world where people don't get stomach aches from stress at work. At HearMe & Emplomind, she is responsible for strategy, financing and people (so that everyone feels that they are in the right place that allows them to realize their potential). She has a strong marketing background: from activities in the creative team in global advertising agencies, performance marketing, e-commerce, to running marketing departments for small and medium enterprises.

Cezary Chałupa
Chief Commercial Officer | Multilango.com



An expert in business development. 20 years of experience in helping companies build B2B business value, mainly in the Telco, IT, Internet sectors. Since 2016, he has been associated with the startup environment, including as the founder and CEO of the film.org.pl portal, since 2019 mainly in the field of online education. Before joining Multilango, he managed global sales at Enxoo as Head of Growth, previously at Netia SA as Member of the Management Board and B2B Managing Director and Head of Sales responsible for the Polish market at GTS Central Europe (currently part of Deutsche Telecom). In the years 2003 - 2010 Cezary held various functions related to sales and business development in Orange PL. Cezary holds a diploma in Management from the University of Economics in Poznań and an Executive MBA from the Carlson School of Management at the University of Minnesota and the Warsaw School of Economics.

Sławomir Wiatr
CEO | Pethelp



A graduate of the Warsaw University of Technology and post-graduate studies at the University of Warsaw. Founder and originator of Pethelp. Before he founded Pethelp, he worked at Play, where he worked his way up the corporate ladder for 7 years, where he was responsible for CRM, Brand and Customer Value.

For over 5 years, he has been integrating the veterinary market into the Pethelp network, whose leading service is medical packages for veterinary services in the form of an employee benefit and insurance for pets.

Joanna Maraszek
Head of Product & Sustainability | Plan Be Eco



Master degree in Sustainable Development, University of Warsaw. Bachelor in Energy Engineering, AGH in Cracow. Co-founder of Planet-A Foundation, Featured 25 under 25 by Forbes 2021. Climate leadership (by UNEP GRID) expert. TEDx Speaker.

Bartosz Kozłowski
CSO & Co-Founder | Sagenso



Responsible for creating and running the cybersecurity department at LOT Polish Airlines (2016 - 2019), as well as numerous projects in the field of IT security management within KPMG, including for banks and insurance companies (2010-2016). Currently, a consultant for the security of ICT systems in business (audits, computer forensics, penetration tests, risk management) and Chief Security Officer at Sagenso, a dynamically developing company in the cybersecurity industry, which has already won the recognition of such partners as: NCBR, PAIH, PARP, SAMSUNG and MICROSOFT, TOYOTA

Jacek Maciak
CEO | Salesbook



Associated with the TMT market (Technologies, Media, Telecommunications) for several years. He has extensive experience in the business area of new technologies combined with technical knowledge in the field of IT, telecommunications and banking. A graduate of IT studies at the University of Lodz, European Business Studies at Fachhoschule Osnabrueck and an Executive MBA at the University of Quebec at Montreal (UQAM) and the Warsaw School of Economics (SGH).

Michał Bielawski
CFO, Managing Partner | Adaptive Solutions & Advisory Group



Since 2015 Michał Bielawski has been the Managing Partner and CFO of ADAPTIVE Solutions & Advisory Group. Michał Bielawski is the expert at business transformation of financial and accounting processes, management of SSC teams, optimization and controls of BPO’s and SSC’s. During his career, he was responsible for financial and other enabling business functions at Infosys BPO and Philips shared service centers, optimization projects, and LEAN implementation at SSC and BPO organizations for business processes. Coordinated statutory and corporate taxation, accounting, budgeting, reporting, internal controls, compliances, personal data protection and facility management of SSC. He is also experienced SSC Quality Manager, Operations and Transition Manager (in outsourcing).

Natalia Ciosek
Co-Founder | UltronAR



She graduated from English Philology and Journalism and Social Communication at the University of Wrocław. For 15 years she has been working in the printing industry, for 13 years in managerial positions. Mom of 3 children. Co-founder of the Runvido application for modern marketing in AR and the UltronAR start-up - a marketplace for tailor-made field games. In hes companies, she mainly deals with marketing, supervising internal and external projects, HR, contact with the media and public appearances. She speaks 2 foreign languages - English and Spanish. Together with her husband - the second co-founder of both start-ups - they are passionate about technological innovations and digital marketing.

Mira Mech
GBS Projects and Business Integration Director | JTI GBS



Mira Mech has partnered with global businesses for over 15 years, supporting and driving multiple large scale transformation initiatives. With strong Fianance background and successful leadership track she continues to combine reason and emotions with aim to deliver tailored solutions in psychologically safe and inclusive environment.

Magdalena Pawłowska
Partner | Level2 Ventures



A graduate of Economics and Business Psychology. For over 17 years associated in marketing management. She has managed communication activities, product portfolio, and product development processes in ICT, industrial, and new technologies companies. In the past, associated, among others, with the 3S Group, the Blumenbecker Group, and the FAMUR Group, where for four years she was responsible for marketing, public relations, and business development in the domestic and 40 international markets.

After 15 years in various organizations, she decided to leverage her experience to support young companies in their development as a Partner in the Level2 Ventures fund.

Tomasz Chomicki
Business Development Director | Samsung Electronics Polska



Committed “business developer” and promoter of innovation and new technologies. For more than eight years professionally associated with Samsung Electronics Polska, where he is responsible for business development, cyber security, creation of strategic business partnerships and technological areas in regulation and standardization.

Representing the electronics industry as CTO – Association of Digital Poland ZIP SEE, and Chairman of the Digital Administration Committee at the Polish Chamber of Information Technology and Telecommunications. Member of the University Council – Lomza Academy and coordinator of the Samsung program – SGH and university teacher. Vice Chairman of the Telecommunications and Cyber Security Sector Council.

Grzegorz Kmieciński
Senior Director, Client Solutions CEE | The Instant Group



As a Senior Director at The Instant Group, Grzegorz provides clients in EMEA with solutions based on flexible ways of using office space, including Managed Office (workplace as a service). With over 15 years of experience in office tenant representation, he has worked on diverse projects with local and international firms, delivering bespoke solutions that meet their unique needs. Being responsible for business development and client solutions, he is passionate about building strong client relationships and identifying growth opportunities. Grzegorz is based in Warsaw, loves to be involved in exciting projects, and strives to stay up to date with the latest trends in the office market industry.